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March 24, 2020
Published by Joe Kelemer at March 24, 2020
What does uncertainty mean and why does it make us so uncomfortable? Uncertainty means not knowing what will come next. It’s unsettling, a bit scary and […]
December 19, 2019
Published by Joe Kelemer at December 19, 2019
Categories
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” Donald A. Adams People […]
September 6, 2019
Published by Joe Kelemer at September 6, 2019
Recently, I had a situation in which my car, a Honda Acura, was making some odd noises. Since I had a feeling this might be something […]
June 26, 2019
Published by Joe Kelemer at June 26, 2019
A couple, Dan and Deborah, walk into a car dealership and, after looking for some models, they sit down with the sales person who is eager […]
May 1, 2019
Published by Joe Kelemer at May 1, 2019
As customers, most people have had both good and bad experience with businesses, whether buying at a retail store, ordering in a restaurant or having home […]
March 7, 2019
Published by Joe Kelemer at March 7, 2019
Prioritizing Your Time and Window Replacements People complain that there are not enough hours in the day. Finding time to do the things you want to […]
January 29, 2019
Published by Joe Kelemer at January 29, 2019
If you google the word solutions, you will find over four billion results, many of them from companies that specialize in providing solutions. From fashion, to […]
November 19, 2018
Published by Joe Kelemer at November 19, 2018
If you’ve ever seen someone complain about a pricey cup of coffee and then get into a BMW and angrily zoom off, you may wonder why […]
September 25, 2018
Published by Joe Kelemer at September 25, 2018
Perhaps you’ve noticed it at your doctor’s office, on the wall between the diplomas and other accomplishments. It’s a prayer called the Physician’s Prayer by Maimonides, […]
June 27, 2018
Published by Joe Kelemer at June 27, 2018
As we approach summer, you’ll find that with the warmer weather comes a warmer personality from most people. We tend to be more upbeat and ready […]
April 27, 2018
Published by Joe Kelemer at April 27, 2018
A young woman in Philadelphia took her car in for repairs and while she was waiting, the mechanic discussed a property across the street and how […]
March 22, 2018
Published by Joe Kelemer at March 22, 2018
You’ve probably heard the question: Why is youth wasted on the young? The same might be said of education. As, kids most of us couldn’t wait […]
February 5, 2018
Published by Joe Kelemer at February 5, 2018
Have you ever been at a doctor’s office where you sign in and sit down, but nobody acknowledges you until they call for the doctor’s 3:30 […]
December 28, 2017
Published by Joe Kelemer at December 28, 2017
Family businesses have thrived in America for many years. Consider the success of Wal-Mart, run by the Walton Family, or Ford Motors, run by the Ford […]
December 22, 2017
Published by Joe Kelemer at December 22, 2017
A friend of mine recently had his car repaired at a local repair shop. He was pleased with the work, but the situation then became a […]
September 22, 2017
Published by Joe Kelemer at September 22, 2017
According to the Oxford English Dictionary “relevance” is defined as “the state of being closely connected or appropriate to the matter in hand.” We experience the […]
July 20, 2017
Published by Joe Kelemer at July 20, 2017
I was at the home of a client, a very nice woman in her 60s and I asked her why she decided to get new replacement […]
May 23, 2017
Published by Joe Kelemer at May 23, 2017
You can take your car in for a diagnostic test to find out why it veers to the right, or your computer to an IT whiz […]
April 26, 2017
Published by Joe Kelemer at April 26, 2017
How much? It’s one of the shortest, but most commonly asked, questions in business transactions. As consumers, it is ingrained in us, to look at prices, […]
March 24, 2017
Published by Joe Kelemer at March 24, 2017
When you run a business, you make connections with people all the time, some of which develop into stronger bonds than others. What makes the difference? […]
March 7, 2017
Published by Joe Kelemer at March 7, 2017
Do you suffer from Glossophobia? Not to worry, statistics show that 75% of people do to some extent. Glossophobia is fear of public speaking. That does […]
February 3, 2017
Published by Joe Kelemer at February 3, 2017
People ask questions because they want to learn, they want to better understand someone or something. In business, we want to learn more about our customers, […]
December 12, 2016
Published by Joe Kelemer at December 12, 2016
The holiday season brings families together, if not always in person, certainly in our hearts and their thoughts. It’s a time in which families should put […]
November 8, 2016
Published by Joe Kelemer at November 8, 2016
Categories
Along with love, pleasure, anger and dismay, one of the characteristics we share, as human beings, is blame. It’s human nature to ask “Who did that? […]
August 23, 2016
Published by Joe Kelemer at August 23, 2016
I remember having several conversations with a business owner that I know. He would go on and on about how hard it was to find good […]
July 20, 2016
Published by Joe Kelemer at July 20, 2016
Running a family business with my brother has been, and still is, a terrific experience. We enjoy a great rapport while working together and we feel […]
June 17, 2016
Published by Joe Kelemer at June 17, 2016
There is a lot of talk today about cause marketing, which means taking on worthwhile causes and letting your customers, and the public at large, know […]
June 2, 2016
Published by Joe Kelemer at June 2, 2016
Summer is on its way with temperatures in Baltimore and Washington D.C. expected to hover in the high 80s and low 90s throughout July, with plenty […]
May 6, 2016
Published by Joe Kelemer at May 6, 2016
As the weather is finally getting warmer and both the Orioles and Nationals are both playing very well (thus far) it is clear that spring has […]
March 28, 2016
Published by Joe Kelemer at March 28, 2016
When you tell someone your last name, they are often interested in the origin; Is it Polish? Russian? German? But beyond the origin of the name […]
March 11, 2016
Published by Joe Kelemer at March 11, 2016
If you’re growing tired of watching the debates on television every few days, here’s a debate you might prefer. This is a debate that matters to […]
February 5, 2016
Published by Joe Kelemer at February 5, 2016
Let’s face it, when you are based in one geographic area for nearly twenty years, you are likely to run into a lot of people whom […]
January 18, 2016
Published by Joe Kelemer at January 18, 2016
Have you ever hung up the phone or walked away from a conversation feeling overwhelmed, intimidated or just plain numb because the other party talked your […]
December 22, 2015
Published by Joe Kelemer at December 22, 2015
My brother Gabriel and I opened Kelemer Brothers back in 1999, with the hope of being one of those new businesses that makes it beyond the […]
December 9, 2015
Published by Joe Kelemer at December 9, 2015
If you are among the millions of viewers of the HBO mega-hit series Game of Thrones, you are probably quite familiar with the phrase “Winter is […]
December 9, 2015
Published by Joe Kelemer at December 9, 2015
It’s funny how many classes, lectures, seminars and webinars there are devoted to the art of making the sale. Teaching people to sell, and then rewarding […]
December 9, 2015
Published by Joe Kelemer at December 9, 2015
If, like most people, you are working hard for your money, you certainly know that balancing your income and expenses is so important today in an […]