Customer Satisfaction
December 19, 2019
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” Donald A. Adams People […]
September 6, 2019
Recently, I had a situation in which my car, a Honda Acura, was making some odd noises. Since I had a feeling this might be something […]
June 26, 2019
A couple, Dan and Deborah, walk into a car dealership and, after looking for some models, they sit down with the sales person who is eager […]
May 1, 2019
As customers, most people have had both good and bad experience with businesses, whether buying at a retail store, ordering in a restaurant or having home […]