Kelemer Brothers

March 24, 2020

Uncertainty

What does uncertainty mean and why does it make us so uncomfortable? Uncertainty means not knowing what will come next. It’s unsettling, a bit scary and […]
September 6, 2019
new windows installation baltimore md

It’s a Balance: And I Got Caught in the Middle

Recently, I had a situation in which my car, a Honda Acura, was making some odd noises. Since I had a feeling this might be something […]
June 26, 2019
Empowering Customers

Empowering Customers: It Works

A couple, Dan and Deborah, walk into a car dealership and, after looking for some models, they sit down with the sales person who is eager […]
May 1, 2019
hands showing teamwork

Business Success: It Starts with Good Leaders

As customers, most people have had both good and bad experience with businesses, whether buying at a retail store, ordering in a restaurant or having home […]
January 29, 2019

Five Billion Solutions – Still Not Enough

If you google the word solutions, you will find over four billion results, many of them from companies that specialize in providing solutions.  From fashion, to […]
November 19, 2018

You Can’t Take It With You

If you’ve ever seen someone complain about a pricey cup of coffee and then get into a BMW and angrily zoom off, you may wonder why […]
September 25, 2018

A Prayer About Integrity

Perhaps you’ve noticed it at your doctor’s office, on the wall between the diplomas and other accomplishments. It’s a prayer called the Physician’s Prayer by Maimonides, […]
June 27, 2018

Summer is Here: Time to Embrace the Warmth

As we approach summer, you’ll find that with the warmer weather comes a warmer personality from most people. We tend to be more upbeat and ready […]
April 27, 2018

The Best You Can Be

A young woman in Philadelphia took her car in for repairs and while she was waiting, the mechanic discussed a property across the street and how […]
March 22, 2018

Lifelong Learning – Never Stop Being Curious

You’ve probably heard the question: Why is youth wasted on the young?  The same might be said of education.  As, kids most of us couldn’t wait […]
February 5, 2018

Name, Not a Number: The Importance of Recognition

Have you ever been at a doctor’s office where you sign in and sit down, but nobody acknowledges you until they call for the doctor’s 3:30 […]
December 28, 2017

We’re a Family Business – So What?

Family businesses have thrived in America for many years. Consider the success of Wal-Mart, run by the Walton Family, or Ford Motors, run by the Ford […]
December 22, 2017

Some Feedback on Feedback

A friend of mine recently had his car repaired at a local repair shop. He was pleased with the work, but the situation then became a […]
September 22, 2017

Are You Relevant?

According to the Oxford English Dictionary “relevance” is defined as “the state of being closely connected or appropriate to the matter in hand.” We experience the […]
July 20, 2017

It’s not really about the windows – is it?

I was at the home of a client, a very nice woman in her 60s and I asked her why she decided to get new replacement […]
May 23, 2017

Diagnostics: It’s all About Questions and Answers

You can take your car in for a diagnostic test to find out why it veers to the right, or your computer to an IT whiz […]
March 24, 2017

Let’s Talk Empathy: It’s Important in Business

When you run a business, you make connections with people all the time, some of which develop into stronger bonds than others. What makes the difference? […]
March 7, 2017

The Art of Listening

Do you suffer from Glossophobia?  Not to worry, statistics show that 75% of people do to some extent. Glossophobia is fear of public speaking. That does […]
December 12, 2016

Extended Families Extend Farther Than You Think

The holiday season brings families together, if not always in person, certainly in our hearts and their thoughts. It’s a time in which families should put […]
November 8, 2016

Who’s to Blame?

Along with love, pleasure, anger and dismay, one of the characteristics we share, as human beings, is blame. It’s human nature to ask “Who did that? […]
August 23, 2016

Taking Full Responsibility

I remember having several conversations with a business owner that I know.  He would go on and on about how hard it was to find good […]
July 20, 2016

Our Family Run Business

Running a family business with my brother has been, and still is, a terrific experience. We enjoy a great rapport while working together and we feel […]
June 17, 2016

Cause Marketing, Cause Businessing and the Idea of Helping Others

There is a lot of talk today about cause marketing, which means taking on worthwhile causes and letting your customers, and the public at large, know […]
June 2, 2016

Passive Cooling: Keeping your Energy Bills Down this Summer

Summer is on its way with temperatures in Baltimore and Washington D.C. expected to hover in the high 80s and low 90s throughout July, with plenty […]
May 6, 2016

Spring is in the Air: Is it a Good time to Replace Your Windows?

As the weather is finally getting warmer and both the Orioles and Nationals are both playing very well (thus far) it is clear that spring has […]
March 28, 2016

What’s in a Name?

When you tell someone your last name, they are often interested in the origin; Is it Polish? Russian? German? But beyond the origin of the name […]
March 11, 2016

The Great Debate: Wood vs. Vinyl

If you’re growing tired of watching the debates on television every few days, here’s a debate you might prefer. This is a debate that matters to […]
February 5, 2016

Keeping Up with the Joneses… or Not

Let’s face it, when you are based in one geographic area for nearly twenty years, you are likely to run into a lot of people whom […]
January 18, 2016

The Accessible Expert

Have you ever hung up the phone or walked away from a conversation feeling overwhelmed, intimidated or just plain numb because the other party talked your […]
December 22, 2015

Why Do We Do This?

My brother Gabriel and I opened Kelemer Brothers back in 1999, with the hope of being one of those new businesses that makes it beyond the […]
December 9, 2015

“Winter is Coming,” Are You Prepared?

If you are among the millions of viewers of the HBO mega-hit series Game of Thrones, you are probably quite familiar with the phrase “Winter is […]
December 9, 2015

Being a Savvy Customer

It’s funny how many classes, lectures, seminars and webinars there are devoted to the art of making the sale. Teaching people to sell, and then rewarding […]
December 9, 2015

Do You Have a Good Reason to get Replacement Windows?

If, like most people, you are working hard for your money, you certainly know that balancing your income and expenses is so important today in an […]
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