May 23, 2017

Diagnostics: It’s all About Questions and Answers

You can take your car in for a diagnostic test to find out why it veers to the right, or your computer to an IT whiz […]
August 23, 2016

Taking Full Responsibility

I remember having several conversations with a business owner that I know.  He would go on and on about how hard it was to find good […]
December 9, 2015

Being a Savvy Customer

It’s funny how many classes, lectures, seminars and webinars there are devoted to the art of making the sale. Teaching people to sell, and then rewarding […]