Joe Kelemer

December 22, 2017

Some Feedback on Feedback

A friend of mine recently had his car repaired at a local repair shop. He was pleased with the work, but the situation then became a […]
September 22, 2017

Are You Relevant?

According to the Oxford English Dictionary “relevance” is defined as “the state of being closely connected or appropriate to the matter in hand.” We experience the […]
July 20, 2017

It’s not really about the windows – is it?

I was at the home of a client, a very nice woman in her 60s and I asked her why she decided to get new replacement […]
May 23, 2017

Diagnostics: It’s all About Questions and Answers

You can take your car in for a diagnostic test to find out why it veers to the right, or your computer to an IT whiz […]
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